Contact Network Hardware Resale

OUR LOCATIONS

NHR corporate headquarters

 

 

SALES ASSISTANCE

Reach an NHR sales consultant to learn more about products or services you would like to purchase.

North & South America

Email usasales@networkhardware.com
Direct 1.805.964.9975
Toll Free 1.800.451.3407

EMEA

Email europesales@networkhardware.com
Direct +31 (0) 20 449 6910
(UK, Germany & France)
+800 6565 6464

Asia-Pacific

Email apac@networkhardware.com
Direct +65 6411 7388
AU Toll Free 1.800.CALLNH (225564)
 

US Government Sales

Email gov@networkhardware.com

Equipment Rental

Email rental@networkhardware.com

Equipment Leasing

Email lease@networkhardware.com

Asset Recovery Program

Email assetrecovery@networkhardware.com
 

SUPPORT & CUSTOMER SERVICE

Technical Support

All NHR customers have access to technical support during normal business hours, and NetSure contract holders have access to 24x7 support. NHR's standard warranty technical support is available for assistance with basic troubleshooting and RMA authorization. NetSure customers are also eligible for in-depth troubleshooting, and configuration support.

Contact NHR Technical Support

  • Telephone support
    • North American customers: 800.301.9850, +1 805.690.3159
    • Singapore/APAC: +65 6411 7300
    • Amsterdam/EMEA: +31 20 449 9280

Opening a Support Case

When you contact NHR technical support, please be prepared to provide the following information:

  • Your name
  • Company name
  • Phone number
  • E-mail address and/or IM
  • Hardware serial number
  • NetSure contract number
    (if applicable)
  • Description of problem

If you are a NetSure customer you can also open your own support case through the NetSure Portal.

Product Returns (RMA)

To request help with product returns, email returns@networkhardware.com.
 

CORPORATE CONTACTS

Media & Analyst

Direct media and analyst inquiries to pr@networkhardware.com or call 1.800.451.3407.

Marketing Feedback & Partnership Opportunities

Contact our corporate marketing organization at marketing@networkhardware.com to provide feedback on our Web site or inquire about partnership opportunities. NHR is always looking for strategic partnerships with complimentary service or product providers.

Accounting

Send billing or payment questions to accounting@networkhardware.com.

Employment

To inquire about positions currently open or submit your resume for consideration, email careers@networkhardware.com.

General Information & Feedback

Please direct any general questions or other feedback to info@networkhardware.com.