Technical Support - Contact Network Hardware Resale TAC

Contact Technical Support

NHR’s technical assistance center is available for assistance with configurations, troubleshooting and equipment installation. All NHR customers have access to TAC support during normal business hours, and NetSure contract holders are eligible for 24x7 support.

Contact NHR TAC

• Telephone support
  • North American customers: 800.301.9850
  • International customers: 
    +1 805.690.3159

Opening a Support Case

When you contact NHR technical support, please be prepared to provide the following information:

• Your name
• Company name
• Phone number
• E-mail address and/or IM
• Hardware serial number
• NetSure contract number
  (if applicable)
• Description of problem