NetSure^™ - Premium maintenance. Manageable cost.
The Smart Alternative to Cisco SMARTNet^®

NetSure™ offers a complete network coverage solution customized to your network and budget needs. Save as much as 50-90% on hardware maintenance without compromising your network performance.

In an environment where IT managers are constantly challenged to manage network performance, mitigate risks, and manage costs, NetSure™ offers a complete network coverage solution to maximize network performance, extend equipment life, and reduce cost without increasing risk. Offering multi-vendor and multi-generation support, real-time monitoring, flexible contracts, modular pricing, 24 x 7 global support, and next business day equipment replacement, NetSure™ has you covered.

Get a quote for NetSure™.

• Hardware maintenance savings of 50%-90% versus Cisco SMARTnet®
• Cisco-certified technicians with hands-on network experience
• Proactive provisioning supported by state-of-the-art monitoring tool
• Guaranteed next business day equipment replacement
• 24 x 7 global technical support
• Network root cause knowledge database developed from 15+ years of analysis
• Multi-manufacturer network support
• Multi-generation hardware support (including EOL and EOS)
• Customer engagement portal
• Flexible contracts and terms

Extend End-of-Life
Manufacturers often announce product end-of-life (EOL) long before equipment upgrade or replacement is necessary. NetSure™ solutions' full support of current and previous generation equipment (for as long as you own it) puts the control of your network, refreshes and upgrades back in your hands.

Protect Your Edge
High costs of traditional OEM maintenance force many organizations to focus resources only on the core, leaving edge routers and remote offices vulnerable. NetSure™ offers the flexibility to protect your edge while maintaining OEM core network coverage. NetSure™ solutions' affordable pricing, global technical support, best-in-class monitoring, and quick delivery time allows you to protect your entire network, leaving nothing to chance.

Manage Your Performance
Downtime is never an option. NetSure™ Portal offers a comprehensive online dashboard and management platform to monitor your network performance, resources and health. Available 24 x 7 via secure login, NetSure™ Portal's equipment monitoring, network management, service desk, contract management, knowledge base, and community offers the tools to keep you up.

Access In-House Global Network Experts
Our technical support engineering teams based in the U.S., the Netherlands and Singapore encompass a rare industry balance of expertise and service. Our 15+ years of root cause analysis and resolution identification provides an accurate benchmark, predictive key performance metrics and trend modeling (including mean time-to-failure and early failure predictors). Backed by ISO9001:2008 and TL9000 certified QMS and hands-on network experience, our Cisco-certified engineers offer personalized support 24 x 7 for your routers, switches, access servers, security hardware, wireless devices, IP telephony and optical hardware.

Service	NetSure™ Bundle
	NetSure™ Lite	NetSure™	NetSure™ + Monitoring
Advanced Replacement	Best Effort
NetSure Portal
Knowledge-Base
Tech Assistance Center	8 x 5	24 x 7	24 x 7
Next-Business-Day Delivery
Performance Monitoring
Proactive Provisioning
Incident Management
Event Management
Configuration Management