Extending the life of networks is our business. Managing networks is our passion. We have more than 10 years of experience delivering network solutions that help our customers control costs and operate more efficiently. Our Network Monitoring service enables the delivery, monitoring and management of critical network bandwidth and application infrastructure, including equipment asset management for large enterprises and services providers.
Network Operations Centers
As a NHR Network Monitoring customer, you gain the reliable and scalable architecture of the NHR Network Operations Centers (NOCs) staffed 24x7 by our global technical support engineering team. From our NOC in Santa Barbara and our supporting NOCs in Amsterdam and Singapore, your network devices (e.g., routers, switches, channel service units/digital service units, and circuits) are continuously monitored with best-in-class problem management monitoring tools. Additionally, network event correlation is completely automated—helping to deliver fast restoration times.
NHR Network Monitoring provides continuous monitoring of network resource performance and utilization trends, including: network performance metrics (e.g., bandwidth utilization, throughput, latency, and availability), analysis, and recommendations for performance enhancement.
Upon detection of an issue, NHR provides responsive recognition and resolution of network resource failures providing both proactive and reactive support. Incident response services includes: isolation and diagnosis of problems; problem tracking and status; recurring problem analysis; recovery protocols; and repair coordination.
Additional Managed Services:
Configuration and Change Management
In the event of necessary provisioning, NHR managed services provides inventory and provisionary related activities to enable maintenance of your active network; centralized storage and control of active network resource configurations; version control; maintenance of a database containing serial numbers; circuit IDs; equipment models and manufacturers; and contact information.
NHR managed services security management provides network resource access control, including: access control and monitoring; maintenance of authentication mechanisms; threat assessment; incident response; and periodic security reviews.