Network Management Services

Network Hardware Resale’s network service and support programs are designed with real-world networks and budgets in mind. We’ve tailored asset management, technical support and maintenance programs to deliver expert service at affordable rates.

Netsure Hardware Maintenance: NHR’s NetSure maintenance program combines 24x7 TAC support and advanced hardware replacement for complete network coverage. An affordable price structure and extended product support make this a smart choice for network edge and end-of-life equipment.

Asset Recovery : NHR’s Asset Recovery Program is a fast, easy way to liquidate or trade-in excess networking equipment. On-site assessment, de-installation, packing and logistics services are available.

Hardware Warranties: NHR offers a lifetime warranty on all pre-owned OEM branded equipment and all new NHR branded equipment.  If you experience an equipment failure within the first year after purchase, our expert technical engineering support teams will either solve your problem over the phone or send you an advanced replacement.  No waiting until you return the original unit; no waiting for repair.  After the first year, if you experience an equipment failure you can send the equipment back to NHR and we will repair or replace the equipment with the exact model or a model with the same functionality within 10 days of receipt.

Advanced Replacement Advantage
NHR understands that networks are mission critical for any business, and our warranty is designed with uptime in mind. If you experience an equipment failure that cannot be resolved by our TAC team, NHR will immediately provide a replacement. No waiting until you return the original unit; no waiting for repair. A replacement can be on-site and installed before the original unit has left your location.

Technical Support: NHR offers 24x7 TAC support staffed by Cisco-certified technicians. Reach knowledgeable network pros for rapid issue resolution, on a variety of technology platforms, at a fraction of manufacturer support costs.

Assurance Assessment: Optimize your maintenance, warranty and sparing strategies to avoid downtime, without draining your budget. NHR sales and technical professionals review your architecture and customize a strategy for your budget and environment.

Rental and Leasing : Fill short-term demands or meet immediate needs for networking technology with limited capital with NHR’s flexible equipment rental and leasing options.

Network Hardware Resale helps organizations maximize network budgets without sacrificing performance, quality or network integrity. Our mission is best-in-class technology and service without the high costs. With more than 20 years of experience, NHR has delivered voice, data and video network solutions to thousands of companies. Whether the need is a comprehensive network upgrade or a creative configuration on a tight budget, NHR has the solution.

Why choose an NHR solution? The answer: impeccable quality, responsive service and reduced costs.

NHR pre-owned equipment undergoes the industry’s leading testing process to ensure that it performs to factory specification. Add to that a free lifetime warranty, our advance hardware replacement guarantee, and a full suite of maintenance services. When you call NHR support, you reach a technical expert immediately, and our rapid resolution methodology sets us apart from the long waits and tiered support offered by large manufacturers.

Not sure how to build a stable and robust network within budget? Ask NHR.