Lifetime Warranty - Used Network Equipment
NHR understands that networks are mission critical for any business, and our warranty is designed with uptime in mind. NHR offers a true lifetime warranty on all pre-owned OEM branded equipment and all new NHR branded equipment.
If you experience an equipment failure within one year of purchase, our technical engineering support teams will either solve your problem over the phone or approve a best-effort advanced replacement unit. No waiting until you return the original unit; no waiting for repair. A replacement can be on-site and installed before the original unit has left your location.
After the first year and for as long as you own the equipment, if you experience an equipment failure you can send the equipment back to NHR and we will repair or replace the equipment with the exact model or a model with the same functionality within 10 days of receipt.
Click here for the full terms of our warranty.
For guaranteed advanced replacement SLAs (next business day, 4 hour, and onsite spare) and 24x7 Advanced Technical Support our NetSure hardware maintenance & support provide the protection your network requires at an affordable price.